Preserve the beauty of your floors

Helpful tips and advice for keeping your carpets looking great for longer, with proper care and maintenance.


You may have noticed a label regarding carpet shading on the back of your carpet samples. We sometimes receive questions about shading from our customers, and we'd like to clarify that all cut pile carpets, regardless of quality and price, can be subject to shading. This is not a manufacturing defect but results from different light reflections due to uneven pile crushing during use. Be mindful of this effect when choosing your carpet — it is normal.

Carpet Shading Problems
Carpet Care Tips in Carlisle


Imagine stepping onto your plush new carpet daily, feeling the soft fibres cushion your feet. Keep it looking and feeling its best by vacuuming regularly to prevent pesky dirt and dust particles from settling into the pile, causing damage and discolouration. Don't let everyday wear and tear dull your beautiful new floors — prioritise proper maintenance!

Follow these tips for optimal carpet maintenance:

● Vacuum 2-3 times a week.

● Use a large, sturdy doormat to minimise dirt from outdoors being tracked throughout your home.

● Take off your shoes at the entrance to reduce everyday wear and tear.

● If possible, avoid placing light-coloured carpets near external entrances.

● Vacuum artificial fibre and wool carpets regularly, starting from installation day.

Carpet Cleaning in Carlisle
Loop Pile Carpet

Loop Pile Carpet

Use a cylinder cleaner with the suction head only. Avoid beater heads and brushes, as they can catch and lift fibres, eventually giving your carpet a bobbled or felted appearance.

Cut Pile Carpet

Using an upright vacuum cleaner with a beater bar and brush is ideal. Alternatively, you can use a cylinder vacuum cleaner with a similar attachment.

Soft Deep Pile Carpet

For Soft Deep Pile carpets, we suggest using an adjustable-height vacuum cleaner
to make sure there's good airflow over the carpet surface while you clean.
How to clean my carpet

Cleaning Your Carpet

Spills and stains can occur anytime in a bustling home with children, pets, or frequent visitors. Luckily, carpets can be easily cleaned by following these guidelines:

1. Address spills and stains immediately, avoiding letting them dry.

2. Use dry kitchen towels or clean white cloths to blot away liquid stains.

3. Remove semi-solid substances with a plastic spatula.

4. Be patient – avoid rubbing vigorously, or over-soaking the stain.

5. Work from the outside of the stain inwards to prevent spreading.

6. Use a clean, damp cloth to blot any remaining stains.

Wool Carpets Carlisle

Wool Carpets

You'll need dry kitchen towels, a clean white cloth, warm water, and a plastic spatula.

1. Tackle spills or stains immediately to prevent them from drying.

2. Remove semi-solid substances with a plastic spatula.

3. Gently blot the stain with warm water and kitchen towels, working from the outside.

4. Continue blotting until the stain has significantly faded. Be careful not to over-wet the carpet.

5. Use a clean, white cloth and warm water to continue blotting until the stain disappears.

If the stain remains visible after following these steps, please contact us for more specific stain removal advice.

Can I bleach clean my carpet?

Polypropylene Carpets

Have a clean white cloth, some household bleach, warm water, and a few kitchen towels ready, and you'll be all set.

1. Address the spillage immediately and remove semi-solids with a plastic spatula.

2. Create a bleach solution with a 1:10 bleach-to-water ratio.

3. Gently blot the stain from the outside with the white cloth, adding more bleach solution if needed.

4. Carefully blot the carpet dry with kitchen towel after removing the stain.

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Keigh House, Croft Terrace, Durranhill Road, Carlisle CA1 2SN

Give us a call:
01228 810 218

Open hours

Weekdays 10am-4:30pm
Saturdays 10am-1pm
Out of hours appointments also available on request

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